• To achieve excellence in customer service by actively working and consistently improving.
  • To be on the ‘cutting edge’ of technology positioned to dynamically adapt to changing needs and environment.
  • To communicate our services and capabilities in a highly effective manner.
  • To be recognized as value-added service department.

Mission Statement

  • Purchasing services is dedicated to providing effective means to procure, required goods and services to the hospital in timely and efficient manner that create maximum value in accordance with established Government rules and regulations and Ministerial guidelines.
  • Procurement Department strive to secure for Sultan Qaboos University Hospital the highest quality supplies, materials, services and equipment etc. at the lowest possible cost, in the shortest period of time from responsible vendors.

Department Objectives
The Procurement Department’s continuous goal is to be responsive to the needs of those it deal. The department’s purchasing goals include the following:

  • To obtain maximum value for each Riyal expended.
  • To establish specifications which are descriptive of materials desired and at all times, sufficiently broad to promote competitive bidding.
  • To attract and develop a group of responsible supplier who are able to offer best price consistent with quality, delivery and service.
  • To purchase always keeping in view of ethical principles.
  • To conduct purchasing in a business-like manner using the most efficient procedures, records and reports.
  • Developing long term end user/seller relationship.