Vision & Mission

To be a national model for Emergency Medicine development, integrating international standards of emergency patient care with the education of health care professionals.

Mission Statement
To provide a 24 hours, 7 days a week service in receiving  and resuscitating both children and adults who have serious, unexpected injuries or illness. These patients are expected to be from the Greater Seeb area or medically referred from other more remote regional centers. Patients with minor emergencies and related high risk factors may also be treated when other health center are closed. Patients with acute or chronic conditions at triage who could be cared for in other health facilities such as health centers or out-patients departments will be referred without emergency investigation or treatment. In selected circumstances the Triage Nurse is authorized to provide one day symptomatic therapy without medical assessment until the patient may attend their health center.

The Department is dedicated to teaching in Emergency Medicine for both undergraduate medial students and postgraduate residents.  It serves as the parent hospital for both these medical programs and also instructs nursing students.

1.   To professionally triage all patients who present to the emergency department within minutes of their arrival
2.   To categorize patient severity and thereby prioritize emergency care so as to optimally deploy emergency resources.
3.   To rapidly resuscitate all patients who have life or limb threatening injuries or accidents according to international guidelines utilizing a team  approach by both junior and senior emergency staff.
4.   To refer patients who require continuing hospital care to other appropriate medical and surgical specialties in a timely fashion following initial assessment resuscitation and stabilization.
5.   To optimally assess investigate and treat ambulatory patients who can be safely discharged, as expeditiously as possible.      
6.   To ensure that all discharged patients are given appropriate instructions and follow up care where their conditions require it. Such follow-up may be a return the Emergency Medicine visit, the outpatients department, a health centre or another health care facility.
7.   To ensure that those patients referred to other specialty services are managed in an effective and efficient fashion while present in the emergency medicine department.
8.    To co-ordinate the safe transfer by ambulance of emergency patients and selected in-patients who require medical treatment in other hospitals.